Unfortunately, due to the nature of our products, once an order has shipped, we are unable to offer refunds, returns, or exchanges. All sales are final. Vetro.us.com reserves the right to refuse any returns at any time.
If you wish to cancel an order prior to shipping, or have any questions, please contact our Customer Care at email@example.com
Purchases from Other Vendors
Unfortunately, our Customer Care team is unable to assist you with any Vetro purchases made outside of our website Vetro.us.com . Please reach out to the vendor you purchased from for assistance.
Can I return a gift that was purchased for me?
Unfortunately, we have a no return, refund, or exchange policy. We apologize for any inconvenience this may cause!
I don’t like the color/product I bought. What can I do?
As all colors appear differently on different screens, we recommend all customers to look up swatches of colors and product reviews on other websites. We do our best to describe colors of products, however actual represented colors may vary from the manufacturer. The customer takes full responsibility in choosing to proceed with their purchase. We cannot accept returns or exchanges because the color purchased was not to the customer's expectation, or different from the represented color swatch or description.